Data Controller: Global Air – nsa Technical Services Group
📍 Address: 266, Evelpidon Avenue & Rethymnou, 166 72 Vari, Greece
📧 Email: info@globalair.gr
📞 Phone: +30 210 4130644

We may collect and process the following categories of personal data:

• Identity & Contact Data: Name, company name, job title, email address, phone number, mailing address.

• Professional Data: Company details, role, business sector, project requirements.

• Technical Data: IP address, browser type, device information, website usage and analytics (via cookies or similar technologies).

• Communication Data: Records of your correspondence, enquiries, service support requests.

We collect your personal data when you:

• Contact us via website form, email, or phone.

• Request a quote or consultation.

• Sign up for newsletters or marketing communications (where applicable).

• Use our website (automatically via cookies/analytics).
  We may also receive data from third-party sources (e.g., publicly available business directories or our business partners) and, in such cases, will provide you with relevant privacy information promptly.

We process your personal data for the following purposes, based on the applicable legal bases under GDPR:

• Responding to your enquiries, providing quotations and services — Contract performance (Art. 6(1)(b)).

• Managing our relationship, keeping you informed about our services — Legitimate interests (Art. 6(1)(f)).

• Sending marketing communications (only where you have given consent) — Consent (Art. 6(1)(a)).

• Complying with legal obligations (e.g., accounting, tax) — Legal obligation (Art. 6(1)(c)).
  Where we rely on legitimate interests, we have performed a balancing test to ensure your rights and interests are protected.

We may share your personal data with:

• Service providers and subcontractors who support our operations (IT service, hosting, maintenance).

• Professional advisors (e.g., legal, accounting) as required.

• Regulatory or law-enforcement authorities when required by law.
  Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g., standard contractual clauses) to protect your data.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.
Typical retention periods:

• For enquiry and client relationship data: up to [5 years] after last contact.

• For project, contract and accounting data: up to [10 years], per legal requirements.
  After the retention period, data is securely deleted or anonymised.

Under GDPR, you have the following rights:

• Right of access: obtain a copy of the personal data we hold about you.

• Right to rectification: correct inaccurate or incomplete data.

• Right to erasure (“right to be forgotten”): request deletion of your data where applicable.

• Right to restriction of processing: limit how we process your data.

• Right to data portability: receive your data in a structured, commonly-used format.

• Right to object: object to processing based on legitimate interests or direct marketing.

• Right to withdraw consent at any time (where processing is based on consent).
  To exercise these rights, please contact us at [Insert contact email]. We will respond within 30 days of your request.

Our website uses cookies and similar technologies to enhance user experience and analyse website traffic. You can modify your browser settings to disable or delete cookies, but some features of our site may not function fully without them.

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, accidental loss, disclosure, or alteration. Access to personal data is restricted to authorised personnel.

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be available on our website, and we recommend checking it periodically.

If you have any questions, concerns or would like to exercise your data rights, contact us at:
Global Air – nsa Technical Services Group
📍 Address: 266, Evelpidon Avenue & Rethymnou, 166 72 Vari, Greece
📧 Email: info@globalair.gr
📞 Phone: +30 210 4130644
If you believe your data protection rights have not been respected, you may lodge a complaint with the Greek Data Protection Authority (HDPA) at https://www.dpa.gr